Dispatch & Payment

ZAHLUNGSARTEN

ADVANCE PAYMENT

We offer advance payment per bank transfer. As soon as your payment arrives, we will handle your order as quick as possible.

CREDIT CARD

Choose payment via credit card to order quick and safely. We gladly accept Visa, Eurocard and Mastercard. We will start to handle your order immediately.

Please be sure to file an access permission at your bank/credit card institute, so we can debit the full amount. For safety reasons this permission is temporary. For any questions best get in touch with your bank.

Checksum: The 3- or 4-digit credit card checksum can usually be found on the rear side of your credit card. If you cannot find your checksum, please contact your bank/credit card institute. To finalise your order you will have to enter your credit card checksum.

PAYPAL

PayPal offers a simple, quick and safe way to pay and complete your order, without any extra fees.

When placing your order just choose PayPal as preferred payment method. After clicking at the buying button you will be redirected to PayPal. Log in with your email address and your password and accept the transaction to finalise your order.

Just as payment via credit card, this method speeds up the whole process as we receive the payment immediately.

BANK TRANSFER

Our bank details are:

Urwahn Engineering GmbH
IBAN: DE37810700240143366300
BIC: DEUTDEDBMAG
Institut: Deutsche Bank

Please make sure to include your customer and order number as purpose in your transaction, so we can assign the payment to your order process.

BIKELEASING

With Bikeleasing by JobRad, Businessbike or Bikeleasing you as a company worker enjoy through advantageous taxation much more favorable conditions than with the direct purchase. Without extra effort, you pay off your primal bike on the monthly payroll in small installments. During the order process select the method "Bikeleasing". Our team will then contact you to discuss further steps.

INSTALLMENT PAYMENT VIA PAYPAL

When paying via PayPal Installment Purchase you have the possibility to pay your order in parts easily and quickly in parts.

INSTALLMENT PAYMENT VIA KLARNA

When paying via Klarna you have the possibility to pay off your Urwahn Bike in monthly installments. You can choose between 12 and 24 installments with variable payment amount and adjust it later as needed.

DISPATCH

All our deliveries are handled by a forwarding agent or parcel service. Therefore, every enquiry over our webshop is reviewed and cleared for shipment if available. Purchase agreement with Urwahn goes into legal effect with hand-over of goods according to bill of delivery. When an order is placed via catalogue, telephone or internet, we will confirm reception via email.

Shipping costs and duration vary according to your country and can be found in the table below. Stated product prices for Germany and EU include legal VAT, but exclude shipping costs. VAT is not included for shipment to countries outside of EU, resulting in possible custom/import duties. These extra costs are carried by the customer. Please consider, that Urwahn Engineering GmbH has no influence over these fees and makes clear that they may vary strongly.

GERMANY

 Delivery costsDelivery time
Bikes 40,00 € generally 30-45 working days
Accessoires & clothing

4,95 €

3-10 working days

EU

 Delivery costsDelivery time
Bikes 99,95 € generally 30-45 working days
Accessoires & clothing

9,95 €

5-10 working days

Generally, all of our shipments are insured. However, we kindly ask you to check the received goods for any damage immediately after receiving your parcel. Possible damage is to report at your parcel service within 24 hours. After this you will receive a confirmation report, that you include together with a copy of your receipt in the original packaging. Please contact us via telephone or email, so we can arrange return shipment.

Quality

Made in Germany

Environment

Sustainable Value-Chain

Customized

Products adjusted to you

Flexible

International Delivery

Secure

Convenient & secure Payment Methods